Emergency Broadband Benefit (EBB)

What is EBB?

A temporary FCC program to help households struggling to afford internet service during the pandemic.

The benefit provides a discount of up to $50/month for broadband service.

Who is eligible? 

A household is eligible if one member of the household:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain government assistance programs;
  • Receives benefits under the free and reduced-price school lunch or breakfast program;
  • Received a Federal Pell Grant during the current award year; or
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020.

How to apply

You can apply for EBB in one of the following ways:
By Mail
Print an application and mail the completed form with proof of eligibility to:
Emergency Broadband Support Center
P.O. Box 7081
London, KY 40742
Contact CoastConnect
  • email LifelineEBB@coastconnect.com
  • Call 877-769-2372

The Emergency Broadband Benefit (EBB) Program is a government program operated by the Federal Communications Commission. The EBB Program reduces customers’ bills for broadband internet access service and certain related equipment charges. The benefit is non-transferable, is limited to one discount per household, and is temporary in nature. If a customer chooses to continue to receive CoastConnect broadband service after the EBB Program ends, the customer will be subject to CoastConnect’s undiscounted rates and general terms and conditions.

For additional information, call 833-511-0377 or visit fcc.gov/broadbandbenefit.