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Assistance

CoastConnect subscribers could be eligible for assistance from two federal programs, the Affordable Connectivity Program and the
Lifeline program.

Affordable Connectivity Program- AVAILABLE NOW!

CoastConnect subscribers can now apply for the Affordable Connectivity Program (ACP). The ACP is taking the place of the former Emergency Broadband Benefit (EBB) program. Like the EBB, the ACP reduces subscribers’ bills for broadband Internet access service and certain related equipment charges. The benefit is non-transferable, is limited to one discount per household, and is temporary in nature. If a subscriber chooses to continue to receive CoastConnect broadband service if the ACP program ends, the subscriber will be subject to CoastConnect’s undiscounted rates and general terms and conditions.

If you have any questions about the ACP program, please email lifelineACP@coastconnect.com for assistance.

If you are approved for the program, you must email your application approval ID to lifelineEBB@coastconnect.com. After you email us, one of our staff will contact you to set up an appointment to sign documents.

By clicking on the ACP link below, I am acknowledging that I have read the disclosure above about the Affordable Connectivity Program.

Lifeline - COMING SOON!

Click for more information on Lifeline