Get a discount on your bill, not your experience
Our goal is to make communications services more affordable for eligible individuals.
What Is Bill Assistance?
The Lifeline program is a federal benefit administered by the Universal Service Administration Company (USAC) and the National Verifier that helps eligible subscribers pay less each month for their phone or internet service. Lifeline can be used for either phone or broadband internet service, but not both.
The Lifeline discount is non-trasferable and you can only get one discount per household. You have to meet certain requirements to be eligible, and remember, you can’t get the Lifeline discount from more than one provider.
CoastConnect subscribers enrolled in the Lifeline program receive a monthly credit on their bill:
$9.25 internet
internet + phone
As of December 1, 2025, the voice-only Lifeline discount is no longer available.
Learn More
Applying For Bill Assistance
Visit the National Verifier Subscriber Portal to apply online, download an application, or find additional resources.
