Resources

As your broadband service provider, we strive to equip you with resources that ensure you are experiencing CoastConnect at its full potential. These reference guides and video tutorials are informational resources designed to help you navigate through CoastConnect’s services. If there is any information that you would like to see included, please contact CoastConnect Customer Service at 877.969.3884 or info@coastconnect.com.

We appreciate your business and the opportunity to serve you!

Fiber is Worth the Wait

Our crews are working seven days a week to build a fiber system using world-class technology that will open a world of possibilities for you. Building a fiber network is a complex process that involves numerous contractors and a mix of overhead and underground construction. The time it takes is dependent on a number of variables including circuit length, terrain, location, weather and more.

Whether you are using service for work, school, telemedicine, connecting with loved ones, binge watching or gaming, you will be blown away by our speeds and reliable service.

But, the waiting is tough. We often get questions about how long our process takes. The graphic above and the brief video below explain the construction process and give you a better idea of when to expect a call about installation in your home.

If you have any questions, please contact us at 877-969-3884 or email info@coastconnect.com. Thanks for being patient. We can’t wait to connect you soon!

How We Bring Fiber to You

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Reference Guides

Instructional Videos

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How To Set Up Your System

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How To Set Up Alexa

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Change Your Network Name & Password

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Setting Up Basic Parental Controls

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The Settings Menu In The App

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Set Up Enhanced Parental Control Profiles

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Enable & Disable Applications Using The App

How to set up your mesh wired

How To Set Up Your Mesh - Wired

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Setting Up Your Wifi & App

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How To Set Up Your Mesh GigaSpire

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Setting Up A Guest Network

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Connected Devices In Your Network

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Set Screen Limits With Parental Controls

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How To Set Up Your Mesh

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An Introduction To The App Dashboard

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View Network Usage With The App

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Performing A Bandwidth Test Using The App

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View Usage With Enhanced Parental Control

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Learn About ProtectIQ

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Connecting Wired Devices To Your System

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Your Guide to People, Places & Things

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How To Set Up Your Mesh Wired GigaSpire

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Add Filters To Enhanced Parental Controls

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Notifications For Enhanced Parental Control

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Set Up Priorities In ExperienceIQ